Webinars

Responding to a personal grievance


By Sylvie Thrush Marsh, Chief MyHR Evangelist
18 September 2024

Personal grievances are the pointy end of employment law and can be especially costly and time-consuming for small businesses to deal with.

While there is no silver bullet to guarantee your employees (or ex-employees) won’t raise a personal grievance against you, there are some common-sense strategies that will help reduce the risks. And, if one of your employees does raise one, the good news is that there is a fairly straightforward process to help you navigate their claims.

Join MyHR’s Chief Evangelist, Sylvie, as she walks you through the personal grievance process. She’ll explain how to meet your legal obligations as an employer and share her insights and experience to help you handle claims and disputes effectively.

What you’ll learn:
- What personal grievances (PGs) are, and the grounds for raising one.
- Responding to a PG - timeframes, obligations, and options.
- Mediation - what to expect, when to attend, and how to prepare.
- Going to the Employment Relations Authority (ERA).
- Records of settlement - what they are and when to use them.
- Q&A session to answer your specific queries and concerns.